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Benefits Support & Financial Advice

Devon Welfare Rights Unit

Devon Welfare Rights Unit provides support services to Devon organisations whose work involves advising people about entitlement to benefits. It is a second tier welfare rights service. This means that we provide support services to organisations rather than directly to members of the public.

Direct Payments

Direct Payments are designed to give you more flexibility and control over your life and your support. You can use the payments to buy whatever you need to best meet the outcomes in your support plan.
Firstly you need to have a social care needs assessment.
Specialist Direct Payments Team members can talk to you about your options and can provide support with all aspects of the process including filling in forms, keeping financial records and employing people to help you.
Open: Monday – Friday 9am – 5pm

 

Discplus

Discplus is Devon’s family information service for children with additional needs and their families offer: Social work. Occupational Therapy. Learning disability nursing. Portage. Children nursing Physiotherapists employed by Vranch House …

Discplus is Devon’s family information service for children with additional needs and their families offer:

  • Social work.
  • Occupational Therapy.
  • Learning disability nursing.
  • Portage.
  • Children nursing
  • Physiotherapists employed by Vranch House (a voluntary organisation) work in partnership with the further response teams.
  • Direct payments staff.
  • DISCplus information officers work closely with further response teams providing families with information geared to the needs of their child.
  • Rehabilitation Officer for Visually Impaired Children (ROVIC).

The teams provide a seamless service around the needs of families who have children with disability or complex additional needs. The teams assess the need and administrate financial support, in the form of personalised budgets and / or direct payments, as well as providing a key worker for those families who need a co-ordinating worker.

 

Domestic Help at Home

Jan Stoneham – Local and experienced worker. Offers all types of help at home including cleaning, laundry, ironing, shopping, light gardening, meal preparation and cooking. Costs are £10 per hour.

Encompass South West

Contact Lucy for an appointment. She is available at the Ilfracombe Centre at 10am to 1pm every Monday and at Transform4Work every Friday 10-1pm

Advise and information given on a variety of issues including:

  • Money advice
  • Benefit checks
  • Housing benefits
  • Debt advice and help with debt management plans and relief orders
  • Budgeting
  • Volunteering
  • PIP/Benefit forms
  • IVA’s

 

 

Food Vouchers – Food Bank

Come to the Ilfracombe Centre, 44 High Street and speak to the North Devon Council representative to request food vouchers (Mon- Fri 9.00am – 12 noon and 2pm – 5pm) or you can also request food vouchers from Transform4Work at the Candar, Tuesdays and Fridays 10am – 1pm.

These can be redeemed at the Food Bank at the Salvation Army, Torrs Park, Ilfracombe to receive a food parcel on Tuesdays and Fridays 10.30am to 1.30pm.

Food banks are also available in Barnstaple and South Molton.

 

 

Freedom Centre

Open Monday to Friday 12noon till 4pm. Advice given on welfare benefits and many other issues The day centre provides a safe, welcoming, non-judgemental environment where people are accepted no …

  • Open Monday to Friday 12noon till 4pm. Advice given on welfare benefits and many other issues
  • The day centre provides a safe, welcoming, non-judgemental environment where people are accepted no matter what their current situation. A small team of project workers and volunteers support the clients in a wide range of ways
  • Free hot meal every day
  • Help with debt issues
  • Advice on welfare benefits
  • Dealing with addiction
  • Health diet and fitness
  • Shower, clothes store and laundry
  • Work club – advice on how to get a job, use of computers & internet
  • Computer and internet access
  • TV Lounge, pool tables, table tennis
  • Gym
  • Commercial training kitchen
  • Clothes store

 

Get Connected

Get Connected is the free, confidential help for young people under 25 who need help and don’t know where to turn. The service is available 365 days of the year. Volunteers help explore their issues, offering emotional support and providing appropriate sources for further help.

Opening times: Phone or webchat  13:00 – 23:00 daily. By text or email – answered within 24 hours.

GOV.UK

For advice on:

  • Apprenticeships
  • Cyberbullying
  • Bereavement
  • Blue badge application
  • Carers & Disability Benefits
  • Consumer Rights
  • Child Benefit
  • Civil Legal Advice
  • Families
  • Heating & Housing Benefits
  • Income Tax
  • Job Seekers Allowance
  • Pensions
  • Tax Credits